Step-by-step demos on everything about our mobile service, from balances, to itemized billing. To perform a SIM swap, you will either have to call 140 from a or visit your nearest Cellc Shop with your ID and about R20. SMS us your new SIM number . Call us on: 0841747442. You need a Vodacom prepaid that has been RICA-registered to start the process. There are plenty of ways to find your Vodacom account number without calling the call centre. If it's quicker, you can also get your new SIM in a Vodafone store. When you do a SIM SWAP, your new card will still have the same amount of money you had before your phone got stolen. If you’re the target of a SIM swap scam. A SIM swap can take up to 24 hours to complete in busy periods, however it's usually much quicker. Confirm and activate . Hey Tania, It is sadly not possible to perform a SIM swap online (as in over the internet). It can take up to 24 hours before your new SIM to be activated. The consultant just asked me for the sims … Hey Tania, It is sadly not possible to perform a SIM swap online (as in over the internet). Itumeleng Thejane 19 June 2020 at 7:58 pm. Then they ask the provider to activate a new SIM card connected to your phone number on a new phone — a phone they own. Step-by-step demos on everything about our mobile service, from transaction history, to roaming. If you’d prefer to speak to someone in person, you can always call Vodacom Customer Care, free from a Vodacom cellphone on 082 135 – or visit a Vodacom store in your area. How do I see my SMS messages without the SIM ? Count to 5 and then restart the device. Site links. TOBi may not be able to help you with everything and can get a human to call you back or connect you to a live agent at any point. To perform a SIM swap over the phone, Purchase a new Cellc SIM, but do not RICA it This is what you should do if your phone is stolen or you lose your SIM card. Simply buy a new Prepaid starter pack and register it for RICA at the store. Conference Call; Conference Connect; International Roaming; Hostede IP PBX; Secure Device Manager; ... How can I do a Contract SIM swap? There is nothing worse than that sinking feeling of entering your PIN number incorrectly for the third time and being locked out. You will be asked to provide the SIM number or Activation Key located on the back of the SIM card or on the SIM card's packaging. It's packed with great features and info you need, including your account number. Not sure if this is the right threat to post it, but want to share my experience I had when I had to go do a Sim swap at a Vodacom shop in Northgate Mall last … HI, Data sim card received, called 0821945 a week ago to activate, advised it will take 24 to 48 hours, , called back 2days was told give it another 24 to 48 hours, it is now 6days later still not active. You will be automatically transferred to Vodacom Customer Care to complete the SIM Swap process. ... SIM Swap . After the 24 th of March 2018, all old codes will be switched off. Proceed and get SIM Swap to retain your number and activate your SIM as normal using your previous M-Pesa PIN you will receive your menu once more to continue enjoying the service. I tried the Vadcom Call + app on my iPhone, but it tries to register my phone on the vodacom network automatically, which I am obviously not on. Go to http://www.vodacom.mobi./mobile/main/howtogetsimswop for more information. Get cellphone & data contracts, plus Prepaid & Top Up deals. Helping yourself has never been easier with Vodacom. Don’t ignore it! Have you tried any of these TikTok challenges yet? Suspension/Disconnection . They also give the impression that they work for Vod ... Can you please convert my number back to prepaid. To activate a Vodafone SIM card, first, go to the Vodafone activation website for your area and choose either the pay-as-you-go option or monthly plan option depending on what kind of service plan you have for your account. I visited the branch again and they processed the sim swap once more as well as sending an email to Vodacom to speed up the processing. Before you go, check out our article on how to do a Vodacom SIM swap. What happens if / when I lose my Vodacom SIM? Illegal Sim swap at Vodacom call centre On March 7 2017 I had I notification on my phone no ********** saying "Emergency call only". Select the option to use your old cellphone number. Also read our article on how to port from MTN to Vodacom. Illegal Sim swap at Vodacom call centre On March 7 2017 I had I notification on my phone no ********** saying "Emergency call only". It's 2020 now and I myself am facing the same problems! I spent over 3 hours today just trying do do a sim swap which costed me lot of money. SMS us your new SIM number Using your existing cell number, SMS 'portme' followed by your new SIM number to 082 767 8287. Did you know that you can do a SIM swap if your SIM is stolen, damaged, or if you buy a new phone? This means that your current SIM card is deleted off our network while a new SIM card is issued and linked to your cellphone number. The chat will take around 10 minutes. You can prevent this by getting a new starter pack and folling the steps here to complete a SIM swap. I do not want to hear I need to go back to Vodacom to do this process again, I expect CellC to contact Vodacom and sort it out internally, this is poor customer service, and basically passing the buck, making it another Vendors issue. The SIM will receive a … Print ... What is a Vodacom SIM swap? Note that you will need to call customer services to release your account to enable you activate properly. That information may come in handy in the event that you need to replace your Vodacom SIM. I spoke to Clement and Eugene at the call centre. There are plenty of ways to find your Vodacom account number without calling the call centre. There are more than 2 000 Vodacom customer care representatives across the country. A soft lock of your SIM card results in only outgoing calls being barred, while still allowing incoming calls. On Friday the 2nd of August, I received an sms notifying me that my prepaid number had been converted to … The new SIM card's Serial number (normally starts with 89) You last recharge Amount, date and balance; 3. How do you know if your SIM has been swapped? 3. The proceed to call 084 140 from another cell number/phone (calling from a CellC phone will be free of charge) Do note that you will gain all the benefits you had accumulated on the previous SIM card. Vodacom - Conversion to contract & sim swap without consent | #175057. A confirmation, chat to us online of March 2018, all old codes will changing! 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